Toffeeweb Terms and Conditions — Know your rights and responsibilities

These Terms and Conditions ("Terms") constitute a legal agreement between Toffeeweb and its users. When you visit the Toffeeweb website, create an account, place bets, or use any service — you automatically accept these Terms.

These Terms & Conditions apply to:

• On Toffeeweb's website and all associated services.
• For all users accessing via mobile browser or app.
• For users from Bangladesh and other approved regions.

If you disagree with any part of these Terms & Conditions, please refrain from using our services. For any questions, contact our support team.

To open an account on Toffeeweb, you must meet the following requirements:

• Age: You must be at least 18 years old. No one under 18 may use Toffeeweb.
• One Account Policy: Each person may only open one account. Having more than one account per device, IP address, or household will be considered a violation.
• Accurate Information: You must provide your correct name, date of birth, address, and contact information during registration. Providing false information may result in account suspension or forfeiture of winnings.
• Identity Verification (KYC): You may need to verify your identity with your national ID card or passport before withdrawing.
• Password Security: Keeping your account login information secure is entirely your responsibility. Do not share your password with anyone.

The following rules apply to betting on Toffeeweb. A clear understanding of these terms and conditions will enhance your betting experience.

• Bet Validity: A bet is only considered accepted once a confirmation message is received from the system.
• Minimum & Maximum Bets: Each event has different minimum and maximum bet limits. Follow the limits displayed in the market when placing your bet.
• Odds Changes: If odds change after your bet is confirmed, your bet will be settled at the previous odds — unless it shifts from pre-match to live.
• Event Cancellation: If a match or event is cancelled, the stake will be refunded to your account.
• Result Disputes: After the official result is declared, Toffeeweb's decision shall be considered final.
• Technical Errors: If a bet remains incomplete due to server or network issues, it will be considered void and funds will be refunded.

The same rules apply to live betting. However, since in-play markets move quickly, pay close attention when placing bets.

Toffeeweb's payment system is designed with Bangladeshi users in mind. The payment process according to the terms and conditions is described below.

Deposit:

• Deposits can be made through authorized mobile banking services including Mobile Pay, Nagad, and Rocket.
• Minimum deposit is BDT 200. Maximum limits vary by payment method.
• Deposits are usually instant. If delayed, contact support.
• Only use payment accounts registered in your own name.

Withdrawal:

• Minimum withdrawal is BDT 500.
• If KYC verification is not completed, withdrawal processing may be blocked.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Your full balance cannot be withdrawn until bonus wagering requirements are met.

Toffeeweb regularly offers various bonuses and promotions. These Terms and Conditions include specific conditions for using bonuses that must be followed.

• Wagering Requirements: Each bonus comes with specific wagering requirements (typically 10x–30x the bonus amount). Winnings from bonuses cannot be withdrawn until these conditions are satisfied.
• Validity: Each bonus has a specific validity period. Unused bonuses will automatically expire once the period ends.
• One Bonus Per User: A user may not claim the same promotion more than once. Attempting to claim bonuses through multiple accounts will result in all accounts being suspended.
• Bet Selection: When betting with bonus funds, minimum odds requirements may apply.
• Right to Amend: Toffeeweb reserves the right to change, suspend, or cancel bonus offers at any time.

Toffeeweb may temporarily suspend or permanently close an account under any of the following circumstances:

• If any clause of these Terms & Conditions is violated.
• If false identity or documents are used.
• If multiple accounts are operated.
• If involved in fraudulent betting patterns or match-fixing.
• If bonuses are abused.
• If engaging in misconduct or threatening behavior toward other users.

Toffeeweb will notify users before account closure where possible. However, in cases of serious violations, action may be taken without prior notice.

Users can also close their account at any time by contacting the support team.

Toffeeweb believes betting should be entertainment — not an addiction. That's why we place special emphasis on responsible gaming in our Terms & Conditions.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform temporarily or permanently.
• Cooling-Off Period:You can take a break from your account for 24 hours to 30 days.
• Reality Check: You'll receive periodic reminders showing how long you've been playing.

If you need help, contact our Responsible Gaming Page See or contact the support team.

The security of your personal information is our top priority. Toffeeweb's terms and conditions and Privacy Policy Your data is used in accordance with

• Your personal information will never be sold to third parties.
• All transactions are secured by SSL encryption.
• Documents collected for KYC verification are stored on secure servers.
• Your consent will be obtained before using your email for advertising or marketing purposes.

For more details, check our Privacy Policy Read the page.

If you have objections regarding any betting outcome, payment, or account matter, follow the process below:

1. First, submit your complaint via our live chat or email.
2. The support team will review your complaint within 48 hours.
3. The matter will be escalated to a higher level if necessary.
4. Final decisions will be communicated in writing.

Toffeeweb's decision in all disputes shall be considered final — unless appealed to an independent regulatory body.

Toffeeweb reserves the right to amend these terms and conditions partially or fully at any time. When changes are made:

• Updated terms and conditions will be published on the website.
• Significant changes will be notified via email or SMS.
• Continued use of the platform after any changes constitutes your acceptance of the new terms.

That's why we recommend visiting this page regularly.